Service Notification: Content Filtering not applied to some organizations -- RESOLVED - 2017-10-05

Date: October 2, 2017 18:20 UTC to October 5, 2017 00:00 UTC

Impact:  Some organizations may not have had Content Category-based blocks applied during the time frame specified above.  Specifically, affected organizations were those using any of the default High, Moderate, or Low content settings in their policies.  As a result, identities belonging to policies using those settings did not have those settings applied.  Organizations using Custom content settings were not affected.

NOTE:  Security settings were not affected by this. Thus, blocks for security-related reasons were applied correctly.

RESOLVED: All content settings have been applied correctly since October 5, 2017 00:00 UTC.