Error: This email is already registered to a Cisco Umbrella Account

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3 comments

  • Avatar
    jeff_young

    I don't have the ability to invite a user in my MSP dashboard.

  • Avatar
    rotblitz

    I don't have an MSP dashboard.  In the normal Umbrella dashboard this is under:
    Settings > Users and Roles > Accounts

    I get presented with this:

    Two icons, one for adding and one of inviting a user.

    If this does not help, raise a ticket.  https://support.umbrella.com/hc/en-us/requests/new

  • Avatar
    Mash Sarband

    Please note this feature is not available for the MSP console, if you are a MSP and experiencing this this error please raise a ticket with us.

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