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Overview
The Cisco Umbrella roaming client automatically updates to the latest available version by downloading a new version of itself from Umbrella when one becomes available.
Umbrella does not utilize release cycles; new versions are released on an as-needed basis for new features, bug fixes, and behavioral changes. However, you can subscribe to our release notification forum and you will be emailed updates regarding our releases.
Currently, it is not possible for a customer to hold back their organization from receiving the latest updates. If you'd like the ability to control or schedule your Umbrella roaming client updates, feel free to submit a request to our support team to track this feature need.
How Automatic Updates Take Place
The Umbrella roaming client checks in with the Umbrella API via HTTPS for updates every 1-2 hours. If the Umbrella roaming client sees that a newer version is available, it downloads the new version to the following folder temporarily:
| Windows | C:\ProgramData\OpenDNS\ERC\Upgrades |
| OSX | /Library/Application Support/OpenDNS Roaming Client |
It then chooses a random time between 5-20 minutes from the time of the acknowledgement of a new version to install the newer version. This time offset is referred to as "jitter" and is implemented to avoid massive numbers of Umbrella roaming clients from downloading the latest version at the exact same time and potentially causing network saturation, either on our side or within your corporate network—if your network bandwidth is limited.