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What Happens When My Cisco Umbrella Free Trial Expires?

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Mash Sarband
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Overview

 

 In this article we will review in detail what will happen after your trial expires.

  

 

Note:

 

In order to purchase or extend your trial please contact your Account Manager. If you do not know their contact infromation please contact Sales: https://umbrella.cisco.com/contact-us.

 

 
 
 
 
 
 
 
 
 

 

Explanation 

 

At the end of the trial period, if you have not purchased the software, your free trial is automatically downgraded to a Premium DNS account. Premium DNS is the most basic Cisco Umbrella (OpenDNS) offering and has far fewer features than our enterprise Umbrella offering.

  

 

Note:

 

DNS resolution continues to function even after the free trial has expired. Internet connectivity is not lost and websites will not cease resolving upon the completion of your free trial.

 
 
 
 
 
 
 
 
The following changes take place upon expiry:
  • Your statistics in the reports continue to be logged as before (including security categorizations).
  • Access to the Cloud Services and Destinations reports are removed.
  • Policy enforcement is removed (includes roaming client):
    • Category settings are no longer applied.
    • Security settings are no longer applied. All security events will be allowed.
    • All policy settings are hidden and deactivated. These are restored after subscribing to an Umbrella package. 
  • Only Networks can be managed from the dashboard—all other identities are hidden.
  • No Block pages are displayed—Premium DNS accounts do not block any traffic.

   

 

Note:

 

DNS resolution and DNS encryption will remain functional (without policy application) after a trial expires; however, an up to date internal domains list is required to ensure your local domains continue to resolve. The Umbrella roaming clients will continue to sync the internal domains list as defined at the end of the free trial. No modifications to the internal domains list can be made after the free trial expires (if you require a modification, and will resubscribe, write us at umbrella-support@cisco.com. Not planning to resubscribe? Uninstall the roaming client). Importantly, existing internal domain resolution will not be affected by the expiring of a free trial. 

We are unable to support the roaming client without an active subscription. 

Looking for just free DNS encryption to Umbrella with your premium DNS (no policy application) expired trial? See the DNScrypt project. 

 
 
 
 
 
 
 
 
 
 
 
 
  

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