In this article we will review in detail what will happen after your subscription or trial expires.
At the end of the subscription or trial period, if you have not purchased the software, your organization is automatically downgraded to a DNS Monitoring account. DNS Monitoring is the most basic Cisco Umbrella offering and has far fewer features than our enterprise Umbrella offering.
- Your statistics in the reports continue to be logged as before (including security categorizations), for all identities (e.g. networks, Roaming clients, etc) that are still sending traffic to Umbrella.
- Access to the App Discovery and Destinations reports are removed.
- Policy enforcement is removed (includes roaming client):
- Category settings are no longer applied.
- Security settings are no longer applied. All security events will be allowed.
- All policy settings are hidden and deactivated. These are restored after subscribing to an Umbrella package.
- Only Networks and Network Devices can be managed from the dashboard—all other identities are hidden.
- No Block pages are displayed—DNS Monitoring accounts do not block any traffic.
Expiry of Secure Internet Gateway (SIG) Essentials
If you are a prospect customer, when your SIG Essentials subscription or trial expires, your security settings will be removed as per the above. You will still have access to a basic dashboard that will allow you to view your DNS traffic, but policies will not be applied.
If you are an existing Umbrella DNS Security customer trialing a SIG package, once the trial ends you will be reverted back to your previous pre-trial settings.
Any IPsec network tunnels and firewall rules will be retained for seven days. During this seven day period, IPsec network tunnels and firewall rules will not be applied, but the configurations will automatically be restored if the subscription is restored (purchased or trial extended). After these even days, all IPsec network tunnels and firewall rules will automatically be deleted.