ThreatQ and Cisco Umbrella Integration Overview
With integration between ThreatQ and Cisco Umbrella, security officers and administrators are now able to extend protection against today's advanced threats to roaming laptops, tablets or phones while also providing another layer of enforcement to a distributed corporate network.
This guide outlines how to configure ThreatQ to communicate with Umbrella so security events from the ThreatQ TIP are integrated into policies that can be applied to clients protected by your Cisco Umbrella.
A ThreatQ dashboard with access to update the URL for integrations.
Umbrella dashboard administrative rights.
- The Umbrella dashboard must have ThreatQ integration enabled.
Note: The ThreatQ integration is only included in the Umbrella Platform package. If you do not have the Platform package and would like to have ThreatQ integration, please contact your Cisco Umbrella representative. If you have the Platform package but do not see ThreatQ as an integration for your dashboard, please contact Technical Support.
Cisco Umbrella and ThreatQ: How does it work?
The ThreatQ platform first sends the Cyber Threat Intelligence that it's found, such as domains that host malware, command and control for botnet or phishing sites, to Umbrella.
Umbrella then validates the threat to ensure it can be added to a policy. If the information from ThreatQ is confirmed to be a threat, the domain address is added to the ThreatQ Destination List as part of a security setting that can be applied to any Umbrella policy. That policy is immediately applied to any requests being made from devices using policies with the ThreatQ Destination List.
Going forward, Umbrella automatically parses ThreatQ alerts and adds malicious sites to the ThreatQ Destination List—extending ThreatQ protection to all remote users and devices and providing another layer of enforcement to your corporate network.
Important: While Umbrella tries its best to validate and allow domains which are known to be generally safe (for example, Google and Salesforce), to avoid any unwanted interruptions, we suggest adding any domains you never wish to have blocked to the Global Allow List or other domain lists as per your policy.
- The home page for your organization. For example, mydomain.com
- Domains representing services you provide that might have both internal and external records. For example, mail.myservicedomain.com and portal.myotherservicedomain.com
- Lesser-known cloud applications you depend on heavily that Umbrella may not be aware of or include in their automatic domain validation. For example, localcloudservice.com
These domains should be added to the Global Allow List, which is found at Policies > Destination Lists in Umbrella https://dashboard2.opendns.com/#configuration/policysettings/domainlists
Umbrella Script and API Token Generation
The first step is to find your unique URL in Umbrella for the ThreatQ appliance to communicate with.
- Log into your Umbrella dashboard, navigate to Settings > Integrations and click ThreatQ in the table to expand it.
- Check Enable and then click Save. This generates a unique, specific URL for your organization within Umbrella.
You'll need the URL later when you're configuring the ThreatQ to send data to Umbrella, so copy the URL and go to your ThreatQ dashboard.
How to Configure ThreatQ to Communicate with Umbrella
Log into your ThreatQ dashboard and add the URL into the appropriate area to connect with Umbrella. Exact instructions vary, and we suggest contacting ThreatQ support if you're uncertain of how or where to configure API integrations within ThreatQ.
Observing Events Added to the ThreatQ Security Category in 'Audit mode'
Over time, events from your ThreatQ dashboard will begin to populate a specific destination list that can be applied to policies as a ThreatQ security category. By default, the destination list and the security category are in 'audit mode' and are not applied to any policies and will not result in any change to your existing Umbrella policies.
Note: ‘Audit’ mode can be enabled for however long is necessary based on your deployment profile and network configuration.
Review Destination List
You can review the ThreatQ Destination List at any time.
- Navigate to Settings > Integrations.
- Expand ThreatQ in the table and click See Domains.
Review Security Settings for a Policy
You can review the security setting that can be enabled for a policy at any time.
- Navigate to Policies > Security Settings.
- Click a security setting in the table to expand it and scroll to Integrations to locate the ThreatQ setting.
You can also review integration information through the Security Settings Summary page.
Applying the ThreatQ Security Settings in Block Mode to a Policy for Managed Clients
Once you're ready to have these additional security threats enforced against by clients managed by Umbrella, simply change the security setting on an existing policy, or create a new policy that sits above your default policy to ensure it is enforced first.
- Navigate to Policies > Security Settings and under Integrations, check ThreatQ and click Save.
Next, in the Policy wizard, add a security setting to the policy you're editing:
- Navigate to Policies > Policy List.
- Expand a policy and click Edit under Security Setting Applied.
- In the Security Settings pull-down, select a security setting that includes the ThreatQ setting.
The shield icon under Integrations updates to blue.
- Click Set & Return.
ThreatQ domains contained within the security setting for ThreatQ will be blocked for those identities using the policy.
Reporting Within Umbrella for ThreatQ Events
Reporting on ThreatQ Security Events
The ThreatQ Destination List is one of the security categories lists you can report on. Most or all of the reports use the Security Categories as a filter. For instance, you can filter security categories to only show ThreatQ related activity.
- Navigate to Reporting > Activity Search and under Security Categories select ThreatQ to filter the report to only show the security category for ThreatQ.
Note: If ThreatQ integration is disabled, it will not appear in the Security Categories filter.
- Click Apply.
Reporting on when domains were added to the ThreatQ Destination List
The Umbrella Admin Audit log includes events from the ThreatQ dashboard as it adds domains to the destination list. A user named “ThreatQ Account”, which is also branded with the ThreatQ logo, generates the events. These events include the domain that was added and the time at which it was added. The Umbrella Admin Audit log can be found at Reporting > Admin Audit Log.
You can filter to only include ThreatQ changes by applying a filter for the “ThreatQ Account” user.
Handling Unwanted Detections or False Positives
Although very unlikely, it is possible that domains added automatically by your ThreatQ could potentially trigger an unwanted detection that would cause your users to be blocked from accessing particular websites. In a situation like this, we recommend adding the domain(s) to an allow list, which takes precedence over all other types of block lists, including security settings.
There are two reasons that this approach is preferable. First, in case the ThreatQ dashboard was to re-add the domain again after it was removed, the allow list safeguards against that causing further issues. Secondly, the allow list shows a historical record of problematic domains that can be used for forensics or audit reports.
By default, there is a Global Allow List that is applied to all policies. Adding a domain to the Global Allow List results in the domain being allowed in all policies.
If the ThreatQ security setting in block mode is only applied to a subset of your managed Umbrella identities (for instance, it's only applied to roaming computers and mobile devices), you can create a specific allow list for those identities or policies.
To create an allow list:
- Navigate to Policies > Destination Lists, click the (Add) icon.
- Select Allow, and add your domain to the list.
- Click Save.
Once the destination list has been saved, you can add it to an existing policy covering those clients that have been affected by the unwanted block.
Deleting domains from the ThreatQ Destination List
Next to each domain name in the ThreatQ Destination List is a (Delete) icon. Deleting domains lets you clean up the ThreatQ Destination List in the event of an unwanted detection.
However, the delete is not permanent if the ThreatQ dashboard resends the domain to Umbrella.
To delete a domain:
- Navigate to Settings > Integrations, then click ThreatQ to expand it.
- Click See Domains.
- Search for the domain name you want to delete.
- Click the Delete icon.
- Click Close.
- Click Save.
In the instance of an unwanted detection or false positive, we recommend creating an allow list in Umbrella immediately and then remediating the false positive within the ThreatQ dashboard. Later, you can remove the domain from the ThreatQ Destination List.