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Overview
Looking at the Activity Search report or Top Identities in the Overview section of the dashboard, you see Unidentified Requests and you want to know how to get more information about them.
Explanation
Unidentified Requests are DNS requests that were sent to a Virtual Appliance, but not associated with any Active Directory identity (User/Group/Computer) or Internal Network in your account.
How is this possible?
A common case is that you may have Wi-Fi access for Guest or Internal purposes where smartphones and other non-AD devices are using the Virtual Appliance(s) for DNS resolution.
The best way to identify non-AD devices is to register Internal Network IP's or IP ranges to compliment the Active Directory aspect of the deployment. This way, if there is no AD identity associated with the DNS request, you can label the requests by Internal IP address.