Which browsers does the Cisco Umbrella Dashboard support?

Overview

Umbrella is committed to making our dashboard accessible and consistent across all supported browsers. However, it's not always possible or practical for us to fully test and validate our dashboards using every available operating system and browser combination. As a result, we implemented the following policy to ensure that we support the vast majority of our users and clarify the expected user experience.

This policy applies to any of our enterprise dashboards.

We encourage all of our customers to use the latest versions of any internet browser for the best possible security when surfing the internet.

Supported Browsers

We support the two latest major versions of each browser listed below. Since some browsers update versions frequently, we will not publish an updated list of discrete versions. This list of browsers is cross-platform and should work on Windows, OS X and Linux (as available).

• Microsoft Edge-- The two latest versions.
  • Note:
    • Support for IE7 ended on October 31, 2014.
    • Support for IE8 ended December 31, 2015.
    • Support for IE10 ended January 12, 2016.
    • Support for IE11 ended June 15, 2022 for certain operating systems.  We do not encourage the use of IE11 as we intend to end support in line with Microsoft. We have noticed that some customers are able to gain better User Experience by moving from MS Edge (Non-Chromium Edition) to MS Edge (Chromium Edition).

• Safari—The two latest versions of Mac OS X.
• Firefox—The two latest versions.
• Chrome—The two latest versions.

What if I have to use an Unsupported Browser?

In some cases, especially when accessing older software online, you may be required to run an earlier version of a browser. For most legacy browsers not listed above, we expect the dashboard to maintain most functionality, although certain page elements or features may not display correctly or fully work properly. You are welcome to try to use the dashboard with an unsupported browser, although any problems you may see cannot be addressed by Umbrella Engineering or Support. Try using a supported browser to resolve the issue.

If you are experiencing a problem using one of the supported browsers, please contact our Technical Support for assistance.