OpenDNS will no longer support the Roaming Client for Mac OS X 10.6 (Snow Leopard) as of November 1st, 2014. We strive to exceed our customers' needs and expectations, but our support of legacy operating systems that are no longer supported by Apple prevents us from being able to do that. In addition, 10.6 is no longer patched or supported by Apple, which makes backward compatibility testing of the Roaming Client difficult.
What does this actually mean?
OpenDNS will no longer QA our products against Mac OS X 10.6. With the latest versions, the Roaming Client might install, but will stop working as soon as the computer is put to sleep or restarted.
Why is this happening?
Apple has informally ended support for Mac OS X 10.6 in or around February 2014. In the meantime, OS X 10.10 (Yosemite) has been released with updated requirements for software vendors. In order to provide compatibility for the latest versions of OS X, OpenDNS has made the decision to end support for 10.6.
What should you do?
We recommend taking the opportunity to upgrade any workstations or laptops running 10.6 to 10.7 or above. This will ensure that the Roaming Client will continue to protect you with the best possible protection while you're also receiving updates from Apple for security and performance.
What messaging might a user with 10.6 see?
A user with the Roaming Client running on 10.6 would not see anything in the system tray or menu bar, although the product may appear to be installed, it will not function.
An administrator with Roaming Clients on 10.6 would expect to see nothing in the menu bar on the machine itself, and the machine would not check in via the Dashboard.