DATE: ~07:34 AM UTC August 26th, 2016
IMPACT: OpenDNS customers were temporarily unable to register new networks in their Umbrella Dashboard (Configuration > Identities > Networks). The Umbrella Dashboard was detecting an incorrect source IP address for the user which prevented them from registering the network.
In addition, this problem caused some Dynamic IP address updater clients to temporarily fail when updating the dynamic IP address of the Network.
This issue did not affect DNS resolution or any other OpenDNS services for existing, registered networks.
INCIDENT CLOSURE: ~07:50 AM UTC August 26th, 2016 UTC.
This service has now been restored.
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