Allow blocked user to contact an admin from the block page

Overview

This article will guide you on how to allow a user to contact an admin from the block page.

Solution

1. On your Dashboard, click Policies.
2. Under Policies, click Block Page Appearance.
3. On Block Page Appearance, click to expand the block page appearance in question.
4. In "Allow blocked user to contact an admin from the block page" click checkbox to enable.
5. Enter Admin's email address to receive unblock request from your users.
6. Click Save.

Now you would need to link the Block Page Appearance to a policy:

1. Under Policies, click Policy List.
2. Click to expand the policy in question.
3. Under Custom Block Page Applied, click Edit.
4. Select Use a Custom Appearance.
5. Under Custom Appearance, click the drop-down menu and select the Block Page Appearance in question.
6. Click Set & Return, then click Save.