The Cisco Security Connector Diagnostics logs provides some useful troubleshooting information about a particular mobile device. This article covers how to gather these diagnostics to provide to Support to help with troubleshooting the Cisco Security Connector (CSC).
Below are the instructions on how to collect the diagnostics:
1. Open the CSC app on the device.
2. Go to "About" and click on Report a Problem.
3. This sends a diagnostic email to the administrator email.
4. Please forward the diagnostic report from this email to us.