The following process is in beta. By sending mail to the review mail address, you agree to beta participation.
The Umbrella process for submitting security reviews currently consists of dashboard-based review submissions and inquiries to Umbrella support. These reviews are answered in the order that all support cases are received.
The Umbrella support team is introducing a new way to rapidly process security review submissions. This will allow for no-touch no-reply yet rapid turnarounds for some review cases. The supported submissions include request to block for a security reason and requests to allow from a security category for single domain reviews only. To submit two domains, please send two independent mails.
To submit for review, mail email@example.com with the following fixed format.
Noreply submissions rely on a specific submission format. Submissions that do not meet this format will be rejected with a single reply. No further replies are accepted. For details on possible responses, see the next section below. Only mail sent to the address firstname.lastname@example.org will be processed.
Mailing address (clickable link): email@example.com
Domain: domain.com Request: block Comments: Include background information or attribution and rationale here Desired: malware
Domain: This is the domain being sent for review. This contains just the domain name itself and nothing more on this line.
Request: Is this a submission requesting the domain to be added to a security classification to be blocked (block) or a security review to clear the domain if safe (allow).
Accepted values for Request:
Comments: Include any background information including phishing or malware link details or information our research team may use to review the domain.
Desired: This field confirms the desired result of the submission. Provide one of the accepted values for desired classification.
Accepted values for Desired:
One response will confirm the arrival of the submission into our systems:
Your request (#55555) has been received and is being reviewed by our support staff.
If you do not receive a confirmation, instead send your mail to firstname.lastname@example.org with the email subject "noreply security review" exactly.
The Umbrella no-reply security review process may provide select responses that are informational in nature. They are as follows:
- Incorrect format. A formatting error will be returned with an error message on which submission area was found to not meet submission requirements
- Domain data was sourced from our partners at Talos. Currently, this requires action by our support team to review; however, you may skip the line by requesting a resubmit directly at the Talos Reputation Center website.
No reply will be sent if:
- Domain classification already matches desired classification (request to block a blocked domain or request to unblock a non-classified domain)
- Domain is re-categorized to match the desired request