AnyConnect SWG Module Error: HTTP Response code 401

Explanation

HTTP Response code 401 occurs when the keys of the SWG Module are not current.

Solution

If this error occurs, check the last time your device is sync to the Dashboard. The SWG Module should sync every 1-1.5 hours, and the keys should be updated. If problem persists, please submit a  ticket to our Support Team with a description of the problem, any relevant screenshots, along with the information from the Policy Debug and Diagnostic Tool found here: https://support.umbrella.com/hc/en-us/articles/360044291451-Troubleshooting-Umbrella-Secure-Web-Gateway-Policy-Debug-and-Diagnostic-Tests