This article explains how SD-WAN router Auto-Tunneling works.
Prerequisite and configuration guide is available:
Once the configuration is completed on Cisco vManage, the template will be pushed down to SD-WAN router:
- The SD-WAN router will make an API call (to management.api.umbrella.com with Key + Secret) to create the tunnel on Umbrella Dashboard
- Next, SD-WAN router (prior to v17.5) will resolve the hardcoded FQDN below and determine closest DC:
- On v17.5 or newer, vManage provides the option to choose the Umbrella Tunnel DC. This is helpful when the hardcoded FQDN resolve to an undesired Umbrella Tunnel DC.
- SD-WAN router will initiate IPsec connection to Umbrella VPN head-end
Troubleshooting / FAQ:
Q: What happen if I can't see the Tunnel register on Umbrella Dashboard?
A: Check if the Umbrella Management API Key and Secret are correct. Ensure there is nothing blocking connection to management.api.umbrella.com over TCP 443
Q: Why is the IPSec auto tunnel is connecting to DC outside of the region?
A: Here is the list of Umbrella Tunnel DC: Connect to Cisco Umbrella Through Tunnel. Umbrella uses Anycast technology to determine the closest DC. The chosen DC may not be geographically closest.
Q: What happen if I rename the Tunnel name on Umbrella Dashboard to reflect customer's site?
A: It is not recommended because under certain condition (such as router reboot), the SD-WAN router will make an API call to Umbrella Dashboard to check if tunnel exists or new tunnel provision is required. If the default Tunnel name has been renamed, the API call will provision a new tunnel and customer will need to associate the new tunnel with the appropriate policy.