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Note: Cisco announced the End-of-Life of Cisco AnyConnect in 2023. Many Cisco Umbrella customers are already benefiting from migrating to Cisco Secure Client, and you are encouraged to begin migration as soon as possible to get a better roaming experience. Read more in this Knowledge Base article: How do I install Cisco Secure Client with the Umbrella Module?
Issue
In the Cisco Secure Client Secure Web Gateway (SWG), I created a hosts file entry and added the FQDN to Domain Management > External Domains & IPs, but my web browser is not fetching the destination per hosts file.
Resolution
Destinations to domains with hosts file entries need to be bypassed by SWG proxy by adding the destination IP address to Domain Management > External Domains & IPs.
Cause
When you configure a domain name to bypass, Cisco Secure Client will monitor DNS requests to find the IPs. If you have a hosts file entry, no DNS request will occur because the client uses the hosts file before DNS query.