Umbrella has recently upgraded our Roaming Client to version 3.0, which included numerous under-the-hood updates. One of these updates involved a name change to one of the key components used, which may result in organizations needing to update their firewall or anti-virus allow lists.
As per the Advanced section in Appendix A – Status, States, and Functionality, the following processes may need to be added to the allow list of any endpoint Firewall / Antivirus programs in order to ensure full functionality:
- ERCInterface.exe (if the GUI was installed)
- dnscryptproxy.exe (This is new as of version 3.0 of the Umbrella Roaming Client for Windows, and replaces dnscrypt-proxy)
The process to do this will vary depending on your endpoint software. Please see the documentation of your endpoint software for how to add a program to the allow list (also sometimes called an exception list or whitelist).
The following is a list of links for AntiVirus/Firewall software procedures for adding an exception. These are external links to outside resources which are out of Cisco control and may change at any time. They are provided for reference only; if you have any questions about these applications, please contact the respective product's support team.