Umbrella is introducing the “Managed Services Console” which is a Unified Console providing customers with an enhanced version of the current console for a better user experience.
Updates: as of June 30 2022, all customers who are on an existing MSP on MSLA console have been migrated to the new "Managed Services Console". As of July 8 2022, all customers who are on an existing MSSP console have been migrated to the new "Managed Services Console".
- There will be no action required from the customer side.
- There will be no service interruptions or any impact on the customer child orgs.
- MSPs and MSSPs will be getting an enhanced version of the console with minor enhancements in the UI as shown below:
If you have any questions or need any other support, please reach out to Umbrella Support. Be sure to provide them with your Umbrella MSP/MSSP ID. That ID will be shown in the URL when you are logged in to the Umbrella console. For example, if the URL is https://dashboard.umbrella.com/msp/123456789#/reports/overview then the MSP ID is 123456789.