Cisco Umbrella Knowledge Base
FAQs and troubleshooting steps for all Umbrella components
General FAQ about Umbrella
- Why doesn't Umbrella block TXT records?
- Where can I find my subscription invoice?
- Tracking the source of an internal infection
- Unusual DNS queries showing in reports
- Wildcards domains appearing in reports
- Which Geographical Location is my DNS Traffic Routed to?
Umbrella Dashboard
- Changing certificates when using SAML with ADFS
- How to: Downloading logs from Cisco Umbrella Log Management using the AWS CLI
- Allow blocked user to contact an admin from the block page
- Why am I being redirected to the old/OpenDNS dashboard?
- How to Invite an Admin to Your Dashboard
- Block Page Bypass Option Isn’t Available – Setting BPB in Your Policy
Networks
- Why do I see certificate errors when using blocked page bypass?
- Documentation Required in order to verify Network Ownership
- Networks with Dynamic IP Addresses
- Umbrella Dashboard - Error: Please enter a valid IP
- Windows Event Log ID 5501 - The DNS server encountered a bad packet.
- CWS Connector bypass configuration example for Umbrella service
Roaming Computers (Roaming Client)
- My roaming client will not activate and ... [My roaming client series]
- AnyConnect Roaming Security Module: Tunnel All DNS Compatibility
- My roaming client says "Protected" but.... [My roaming client series]
- Umbrella and BlueCoat Webfilter/K9
- Standalone Roaming Client vs AnyConnect Roaming Module
- Roaming Client Installation Failure: AVG Users
Mobile Devices
Sites & Active Directory Integration
- Umbrella AD Integration: Local User Accounts
- Transitioning to new VAs: A Best Practice Guide
- Loginsearch.ps1 - Utility for searching for logon events
- Requirements for forcing TLS 1.2 on the Connector and Roaming Client
- Umbrella Insights - Why queries for Internal Domains are not logged
- Decommissioning Virtual Appliances