Cisco Umbrella Knowledge Base
FAQs and troubleshooting steps for all Umbrella components
General FAQ about Umbrella
- Cisco Umbrella and DNS Resolution in China
- How To: Testing the Intelligent Proxy
- SSL Decryption in the Intelligent Proxy
- Umbrella Dashboard: New Features—Custom blocked URLs
- Umbrella Dashboard: New Features—File Inspection
- After deploying virtual appliances and/or roaming clients, Microsoft dynamic updates no longer work
Roaming Computers (Roaming Client)
- Error – Roaming Client Identities do not match to the computer hostnames.
- Roaming Client: Stage access to control updates
- Umbrella Roaming Client: Microsoft Windows Limited Network Connectivity Warning (Yellow Triangle)
- Roaming Client and Airline wifi best practices
- Umbrella Roaming Client: DNSSEC Compatibility
- Umbrella Roaming Client: Automatic Updates
Umbrella Dashboard
- Block Page Bypass Option Isn’t Available – Setting BPB in Your Policy
- How to: Enable or Disable the Intelligent Proxy
- Understanding Security Categories
- How do I Create Delegate Administration Accounts?
- What are Delegated Administration Accounts?
- Exporting Destination Lists in Umbrella Policies
Sites & Active Directory Integration
- On-Demand Tech Support SSH Tunnel for Virtual Appliances
- Virtual Appliance Missing on Dashboard With No Errors Present
- Virtual Appliance Appears in the Wrong Organization
- Why is my reporting wrong when all the integration status is green?
- Troubleshooting "Access Denied" when AD Connector is in Alert or Error states
- What Microsoft patches are required for reliable WMI connections?
Networks
- Why do I see certificate errors when using blocked page bypass?
- Networks with Dynamic IP Addresses
- Umbrella Dashboard - Error: Please enter a valid IP
- Windows Event Log ID 5501 - The DNS server encountered a bad packet.
- CWS Connector bypass configuration example for Umbrella service
- Most frequently asked domain names which would not load after bypassing or in White List Only mode