Frank Yang
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Activity overview
Latest activity by Frank Yang-
Frank Yang created an article,
Umbrella Chromebook Client: Sending user-IP mappings over a secure channel to the Umbrella Virtual Appliance
Prerequisites Starting version 2.7, Umbrella Virtual Appliances can now receive GSuite user-IP mappings from each Umbrella Chromebook Client over HTTPS. For this functionality to work correctly, t...
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Frank Yang created an article,
Umbrella Chromebook Client(UCC) - Enable Developer mode of Chrome browser
Overview The Developer mode of Chrome browser has to be enabled in order to collect diagnostic logs of both theUmbrella Chromebook Client App and the Umbrella Chromebook Client Extension. Solu...
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Frank Yang created an article,
How To Determine Which Policy Is Being Applied for Umbrella Chromebook Client
Overview As the Umbrella admin for an organization, there are times you might want to confirm which policy is being applied to a given endpoint. This can aid in debugging or testing when deployin...
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Frank Yang created an article,
How To: Obtain diagnostic logs from Umbrella Chromebook Client
Overview There may be times during troubleshooting with the Umbrella Chromebook Client (UCC) that diagnostic logs are required to analyse issues further. Since there is no Umbrella Diagnostic Uti...
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Frank Yang created an article,
Service Degradation - Umbrella Reporting - 2018-07-27 - RESOLVED
Date: 02:45 UTC Friday, July 27th IMPACT: There is currently an issue affecting customers' ability to get the real-time report in the Umbrella Dashboard. Reporting data after 22:00 UTC July 26th is...
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Frank Yang created an article,
Service Interruption -- Dashboard and other Umbrella-related websites unavailable - RESOLVED - 2017-09-22
DATE:Beginning at approximately 06:40 UTC, September 22 2017. IMPACT:Customers are unable to view their Cisco Umbrella dashboard and other Umbrella websites. ACTIONS:No actions are required at th...