gellwood
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Activity overview
Latest activity by gellwood-
gellwood created an article,
Change to timeouts for PSA Integrations with locally hosted ConnectWise servers
Some Umbrella MSPs and MSSPs configure a PSA integration using a locally hosted ConnectWise server. Any such server that takes longer than 60 seconds to establish a connection with Umbrella will n...
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gellwood created an article,
Now Available: new and improved Investigate API risk score
Date: May 5, 2020 We are pleased to announce the release of the risk score API endpoint for all Investigate API customers. The API provides the overall risk score of a domain, along with different ...
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gellwood created an article,
Now Available: new and improved Investigate risk score
We are pleased to introduce the release of the new and enhanced Investigate risk score for all Umbrella Investigate customers. The new risk score now also includes new subscores for the different f...
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gellwood created an article,
How to create API Keys in ConnectWise for PSA Integration in the Umbrella MSP and MSSP consoles
Overview Starting in February 2020, all Umbrella MSP and MSSP customers wanting to create a PSA Integration with ConnectWise will have to use a public and private key (rather than a username an...
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gellwood created an article,
Important: firewall changes may be required for Umbrella and OpenDNS users
Overview The IP address of several Umbrella and OpenDNS subdomains will be changing. This will affect users who lock down firewalls to specific IP addresses. Details Currently the following subdom...
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gellwood commented,
Vipin: please start a case with Umbrella support to get help with your device.
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gellwood created an article,
Important: firewall changes may be required for Umbrella and OpenDNS users
Overview The IP address of several Umbrella and OpenDNS subdomains will be changing. This will affect users who lock down firewalls to specific IP addresses. Details Currently the following subdom...
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gellwood created an article,
Getting Started with your Console
Verizon DNS Safeguard users, please click here: https://www.verizon.com/business/products/dns-safeguard/ Umbrella MSP (Managed Service Provider) console users, please click here: https://docs.u...
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gellwood commented,
Edouard: please try using https://signup.umbrella.com/ to sign up for a 14 day free trial of Cisco Umbrella.
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gellwood created an article,
Service Interruption -- Investigate API -- 2018/02/27 - RESOLVED
DATE: Between approximately 21:07 -- 22:10 UTC, February 27 2018 IMPACT: Customers were unable to obtain results from queries to the Investigate API. Some Activity Searches and Reports in the Umb...