gellwood
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Activity overview
Latest activity by gellwood-
gellwood created an article,
"Umbrella API Error. Code: 403. Error:" seen when trying to use Umbrella key in Meraki
Summary It is possible to integrate Meraki with Umbrella. The integration is done by adding an Umbrella API key and secret to a Meraki dashboard. (In the Meraki dashboard: Network-wide > Co...
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gellwood created an article,
How can Umbrella organizations be migrated from one Umbrella console to another?
Introduction There are two type of Umbrella organizations: standalone orgs and child orgs. A child org belongs to an Umbrella console, which could be either an ISP Console, an MSP console, a...
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gellwood created an article,
Why am I redirected to an OpenDNS page after logging in to Umbrella?
Summary When an Umbrella organization's license subscription expires, this is one possible side effect of the expiry: Users logging in to the Umbrella org might be redirected to an OpenDNS pa...
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gellwood created an article,
Legacy DNS Content Category migration deadline extended to January 2023
The deadline for automatic migration of Legacy Content Categories has been extended to no earlier than mid-January 2023, pending internal review. Customers will be given minimum 60 days' notice whe...
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gellwood created an article,
Umbrella will categorize Webex Meeting IP Addresses as Online Meetings
Cisco Webex Meeting is a web conferencing app that uses uncategorized dynamic domains and IP addresses (CIDR ranges) that change without notice. Previously, Umbrella’s Secure Web Gateway (SWG) wou...
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gellwood created an article,
Umbrella maintenance planned for Saturday October 15, 2022
Update: This essential maintenance is now resolved and the affected services are operational again. Please contact Cisco Umbrella Support if you require technical assistance with your Cisco Umbre...
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gellwood created an article,
New Umbrella "Managed Services Console" to replace MSSP and MSP on MSLA consoles
Umbrella is introducing the “Managed Services Console” which is a Unified Console providing customers with an enhanced version of the current console for a better user experience. Updates: as of ...
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gellwood created an article,
End-of-Sale and End-of-Life Announcement for OpenDNS MSP Program Contracts
Cisco announces the end-of-sale and end-of-life dates for the Managed Service Provider (MSP) contracts with OpenDNS. The last day for an MSP to renew an existing subscription under the OpenDNS MSP ...
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gellwood created an article,
How to log into Cisco Secure Trials Console, Umbrella Partner Console, or MSSP Console
Summary When an Umbrella user has been added to a Cisco Secure Trials Console (STC), an Umbrella Partner Console (UPC), or an Umbrella MSSP Console, user must log into Umbrella using their Cisco...
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gellwood created an article,
"This user does not have access" errors for Umbrella MSP child orgs
Issue Summary When the license subscription for an Umbrella MSP expires, admins and other users going into the child orgs of that MSP will see the following error message: This user does no...