gellwood
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Activity overview
Latest activity by gellwood-
gellwood created an article,
Important: firewall changes may be required for Umbrella and OpenDNS users
Overview The IP address of several Umbrella and OpenDNS subdomains will be changing. This will affect users who lock down firewalls to specific IP addresses. Details Currently the following subdom...
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gellwood commented,
Vipin: please start a case with Umbrella support to get help with your device.
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gellwood created an article,
Issues with ConnectWise PSA Integrations
Overview: Umbrella PSA Integrations with ConnectWise may stop working due to changes in ConnectWise. Possible symptoms include: an error message "Failed to save PSA ID" when trying to enter a PSA...
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gellwood created an article,
Important: firewall changes may be required for Umbrella and OpenDNS users
Overview The IP address of several Umbrella and OpenDNS subdomains will be changing. This will affect users who lock down firewalls to specific IP addresses. Details Currently the following subdom...
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gellwood created an article,
Getting Started with your Console
Verizon DNS Safeguard users, please click here: https://www.verizon.com/business/products/dns-safeguard/ Umbrella MSP (Managed Service Provider) console users, please click here: https://docs.u...
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gellwood commented,
Edouard: please try using https://signup.umbrella.com/ to sign up for a 14 day free trial of Cisco Umbrella.
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gellwood created an article,
Service Interruption -- Investigate API -- 2018/02/27 - RESOLVED
DATE: Between approximately 21:07 -- 22:10 UTC, February 27 2018 IMPACT: Customers were unable to obtain results from queries to the Investigate API. Some Activity Searches and Reports in the Umb...
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gellwood created an article,
Service Degradation on Umbrella Enforcement API - RESOLVED - 2018-02-01
Date: February 2, 2018 21:00 UTC Impact: The addition of new domains via the Umbrella Enforcement API is being delayed. No other services are affected. Engineering team are actively working on the ...
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gellwood created an article,
Scheduled maintenance - Investigate UI and API -- 1/4/2018
DATE: Thursday January 4, 2018 between 00:00 -- 04:00 UTC. IMPACT: The Investigate interface at https://investigate.umbrella.com and the Investigate API may be intermittently unavailable during t...
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gellwood created an article,
Service Notification: Content Filtering not applied to some organizations -- RESOLVED - 2017-10-05
Date: October 2, 2017 18:20 UTC to October 5, 2017 00:00 UTC Impact: Some organizations may not have had Content Category-based blocks applied during the time frame specified above. Specifically,...