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ArticlesRecent activity by gellwood
How can Umbrella organizations be migrated from one Umbrella console to another?
Introduction There are two type of Umbrella organizations: standalone orgs and child orgs. A child org belongs to an Umbrella console, which could be either an ISP Console, an MSP console, a...
How to log in to the Umbrella Partner Console or MSSP Console
Summary When an Umbrella user has been added to an Umbrella Partner Console (UPC) and/or an Umbrella MSSP Console, they must log in to Umbrella using their Cisco ID and password. Their Cisco ID...
"Umbrella API Error. Code: 403. Error:" seen when trying to use Umbrella key in Meraki
Summary It is possible to integrate Meraki with Umbrella. The integration is done by adding an Umbrella API key and secret to a Meraki dashboard. (In the Meraki dashboard: Network-wide > Co...
Why am I redirected to an OpenDNS page after logging in to Umbrella?
Summary When an Umbrella organization's license subscription expires, this is one possible side effect of the expiry: Users logging in to the Umbrella org might be redirected to an OpenDNS pa...
"This user does not have access" errors for Umbrella MSP child orgs
Issue Summary When the license subscription for an Umbrella MSP expires, admins and other users going into the child orgs of that MSP will see the following error message: This user does no...
Best practices for Cisco Umbrella users
Overview This article details various best practices related to Cisco Umbrella. Umbrella Service Health and System Status Network registration Firewall and proxy configuration The rollout phase ...
Umbrella maintenance planned for Saturday October 15, 2022
Update: This essential maintenance is now resolved and the affected services are operational again. Please contact Cisco Umbrella Support if you require technical assistance with your Cisco Umbre...
Legacy DNS Content Category migration deadline extended to January 2023
The deadline for automatic migration of Legacy Content Categories has been extended to no earlier than mid-January 2023, pending internal review. Customers will be given minimum 60 days' notice whe...
Umbrella will categorize Webex Meeting IP Addresses as Online Meetings
Cisco Webex Meeting is a web conferencing app that uses uncategorized dynamic domains and IP addresses (CIDR ranges) that change without notice. Previously, Umbrella’s Secure Web Gateway (SWG) wou...
Changes to the Umbrella Investigate User Interface
Date: July 26, 2021 We are pleased to announce the following changes to the Umbrella Investigate User Interface: The Domain Summary area at the top of the Investigate Smart Search page will displ...