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Umbrella Chromebook Client App Version 1.3.9
The Cisco Umbrella Chromebook Client (UCC) App version 1.3.9 adds an optimal exponential backoff logic. If the registration service responds with an error code instead of a successful registration,...
Changes to the Umbrella Investigate User Interface
Date: July 26, 2021 We are pleased to announce the following changes to the Umbrella Investigate User Interface: The Domain Summary area at the top of the Investigate Smart Search page will displ...
[Updated] Changes to Autotask PSA integration with Umbrella
Effective June 1 2021 Cisco Umbrella will upgrade its support of the Autotask API to version 1.6. Any Umbrella MSPs or MSSPs that have a PSA integration using Autotask will be required to have a t...
How Umbrella Active Directory integration works when using Virtual Appliances
1) The Umbrella Connector service pulls logon events with ID 4624, 528, 540, 538, 4647, 4634, 4768, and 4769 from the Windows Event Viewer on all Domain Controllers in the same Umbrella Site as th...
Autotask and Umbrella Integration
Introduction The Cisco Umbrella – Autotask integration allows MSPs to be notified of potentially infected end-points requiring attention by automatically creating tickets in Autotask. The integra...
How to create API Keys in ConnectWise for PSA Integration in the Umbrella MSP and MSSP consoles
Overview Starting in February 2020, all Umbrella MSP and MSSP customers wanting to create a PSA Integration with ConnectWise will have to use a public and private key (rather than a username an...
Now Available: new and improved Investigate API risk score
Date: May 5, 2020 We are pleased to announce the release of the risk score API endpoint for all Investigate API customers. The API provides the overall risk score of a domain, along with different ...
Umbrella and ConnectWise PSA Integration Setup Guide
Introduction The Cisco Umbrella – ConnectWise integration allows MSPs to automate the creation and updating of native ConnectWise configuration instances within their Connectwise Professional Ser...
Common DNS Request Types
Overview This article explains the DNS Request Types that can be collected and listed in a report. Each record type has its own purpose in the DNS infrastructure. When thinking DNS, the first re...
Change to timeouts for PSA Integrations with locally hosted ConnectWise servers
Some Umbrella MSPs and MSSPs configure a PSA integration using a locally hosted ConnectWise server. Any such server that takes longer than 60 seconds to establish a connection with Umbrella will n...