Zeke
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Activity overview
Latest activity by Zeke-
Zeke created an article,
Umbrella Module for Cisco Secure Client - Command Line installation and RMM reference
Purpose This article will serve as a guide for anyone who wants to automate installation of the Umbrella module for Cisco Secure Client. It provides the context and commands that can be used to b...
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Zeke created an article,
Notice: Direct download links for use in MSP scripts no longer supported
Overview As of October 20th, 2022 Cisco will no longer support script installation with static links to installers. These include the scripts Umbrella previously published for various Remote Monito...
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Zeke created an article,
How to: Export Windows Application logs for Umbrella troubleshooting
Purpose In the course of troubleshooting issues with the Umbrella Roaming client, occasionally it may be important for the Umbrella Support Team to gather additional data outside of the standard d...
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Zeke created an article,
Guide to best practices for Standalone Umbrella Roaming Client Mass deployment and common mistakes
Purpose (This article is about the standalone Umbrella Roaming Client. For information on customizing mass deployment of the Cisco Secure Client (Formerly AnyConnect) see our guides here for Window...
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Zeke created an article,
How to Enable Incoming Connections to Resolve MacOS Cisco Secure Client/Umbrella Protection Issues
Purpose In most situations, Umbrella will seamlessly work with the Mac firewall. However, in some cases where tight restrictions have been applied, you may need to adjust settings so that Umbrella ...
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Zeke created an article,
How to capture a sys-diagnose from an iOS device
Sometimes, in order to troubleshoot issues on iOS, an Umbrella Support technician may ask you to run a special sysdiagnose on your iOS device. This article will provide a step-by-step guide on how ...
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Zeke created an article,
Umbrella Component updated for version 3, allow list may need to be updated
Purpose Umbrella has recently upgraded our Roaming Client to version 3.0, which included numerous under-the-hood updates. One of these updates involved a name change to one of the key components us...
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Zeke created an article,
How do I activate and submit a sysdiagnose for an iOS device?
If you're experiencing battery drain issues on an iOS device, an Umbrella Support technician might request a sysdiagnose. This article offers a detailed guide on how to execute this diagnostic corr...
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Zeke created an article,
Which document and file formats does Cisco Umbrella remote browser isolation (RBI) support for document isolation?
Overview This page provides a list of all currently supported document/file formats. The ability to view in web isolation or download protected version as listed below only applies if you are alr...
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Zeke created an article,
Upgrading to version 2.2.544 of the Umbrella Roaming Client for Mac could cause loss of DNS
On February 25th, the Mac Roaming Client version 2.2.544 was pushed to a limited set of our Production customers to address DNS flapping issues for IPv6 on Big Sur. A bug exists in this build which...