Chris Roberts
- Total activity 32
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Activity overview
Latest activity by Chris Roberts-
Chris Roberts created an article,
Service Degradation: Umbrella Dashboard Policy List - 2018-03-20 - RESOLVED
DATE: March 20th, 2018, 19:00 - 23:00 UTC IMPACT: The Policy List page in the Umbrella Dashboard was failing to load for some customers. DNS traffic to Umbrella resolvers and policy application i...
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Chris Roberts created an article,
Service Degradation: Umbrella Backend Service - 2018-03-13 - RESOLVED
DATE: March 13th, 2018, 22:00 UTC IMPACT: We have identified an issue with a back end system that is impacting the normal operation of multiple services and features. The impact includes: - latency...
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Chris Roberts created an article,
Service Interruption: PSA Integration Statistics - 2018-03-13 - RESOLVED
DATE: Wednesday, March 14, 2018 at 00:00 UTC IMPACT: The updating of daily stats for MSP customers that have a PSA integration is currently disabled. This update normally happens daily at mid...
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Chris Roberts created an article,
Service Degradation - Roaming Computers Identity Page Fails to Load - 2018-01-05 - RESOLVED
Date: January 5th, 2018 14:45 UTC Impact: The Roaming Client identity page in the dashboard is intermittently failing to load. A refresh may be successful. The status of the clients on this page ma...
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Chris Roberts created an article,
Service Degradation - Roaming Computers Identity Page Fails to Load - 2018-01-04 - RESOLVED
Date: January 4th, 2018 15:55 UTC Impact: The Roaming Client identity page in the dashboard is intermittently failing to load. A refresh may be successful. The status of the clients on this page ma...
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Chris Roberts created an article,
Service Interruption - Reporting - 2017-11-30
Date: 2017-11-30 Impact: Between 23:40 2017-11-30 and 00:05 2017-12-01 (UTC) reports on the Umbrella dashboard were temporarily unavailable for customers. Attempts to access any of the reports wo...
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Chris Roberts created an article,
Service Notification - RESOLVED - Network Verification Delays - 2017-10-31
Date: October 31st, 2017 Impact: We are currently experiencing a delay in requests entering our system with the result that some network verification approvals will be delayed. No other services ar...
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Chris Roberts created an article,
Scheduled Maintenance: Umbrella Dashboard - Completed - 2017-08-11
DATE: Friday August 11th between 01:00 AM and 02:00 AM UTC IMPACT: The Umbrella infrastructure team will be performing data center maintenance and during this window the Umbrella dashboard and AP...
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Chris Roberts created an article,
Service Notification - Security Classification for Sharepoint IP - 2017-08-02
Date: August 2nd, 2017 17:45 to 18:45 UTC Impact: The IP address 13.107.6.151, related to sharepoint.com, was briefly categorized as malware. For users linked to policies that are configured ...
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Chris Roberts created an article,
Scheduled Maintenance: Umbrella Dashboard and Support Portal - 2017-07-28
Date: July 28th, 2017, 00:30 - 01:30 UTC Impact: During this maintenance window the Umbrella Dashboard and Support Portal will not be available. If you are logged in at the time, you will be logged...