Chris Roberts
- Total activity 34
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Activity overview
Latest activity by Chris Roberts-
Chris Roberts created an article,
End of Life for TLS 1.0/1.1
As of March 31, 2020, Transport Layer Security (TLS) 1.0 and 1.1 will no longer be supported. All endpoints will be required to support TLS 1.2 after this date in order to function properly with Ci...
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Chris Roberts created an article,
Service Degradation: Umbrella Dashboard Policy List - 2018-03-20 - RESOLVED
DATE: March 20th, 2018, 19:00 - 23:00 UTC IMPACT: The Policy List page in the Umbrella Dashboard was failing to load for some customers. DNS traffic to Umbrella resolvers and policy application i...
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Chris Roberts created an article,
Service Degradation: Umbrella Backend Service - 2018-03-13 - RESOLVED
DATE: March 13th, 2018, 22:00 UTC IMPACT: We have identified an issue with a back end system that is impacting the normal operation of multiple services and features. The impact includes: - latency...
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Chris Roberts created an article,
Service Interruption: PSA Integration Statistics - 2018-03-13 - RESOLVED
DATE: Wednesday, March 14, 2018 at 00:00 UTC IMPACT: The updating of daily stats for MSP customers that have a PSA integration is currently disabled. This update normally happens daily at mid...
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Chris Roberts created an article,
Service Degradation - Roaming Computers Identity Page Fails to Load - 2018-01-05 - RESOLVED
Date: January 5th, 2018 14:45 UTC Impact: The Roaming Client identity page in the dashboard is intermittently failing to load. A refresh may be successful. The status of the clients on this page ma...
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Chris Roberts created an article,
Service Degradation - Roaming Computers Identity Page Fails to Load - 2018-01-04 - RESOLVED
Date: January 4th, 2018 15:55 UTC Impact: The Roaming Client identity page in the dashboard is intermittently failing to load. A refresh may be successful. The status of the clients on this page ma...
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Chris Roberts created an article,
Service Interruption - Reporting - 2017-11-30
Date: 2017-11-30 Impact: Between 23:40 2017-11-30 and 00:05 2017-12-01 (UTC) reports on the Umbrella dashboard were temporarily unavailable for customers. Attempts to access any of the reports wo...
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Chris Roberts created an article,
Service Notification - RESOLVED - Network Verification Delays - 2017-10-31
Date: October 31st, 2017 Impact: We are currently experiencing a delay in requests entering our system with the result that some network verification approvals will be delayed. No other services ar...
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Chris Roberts created an article,
Scheduled Maintenance: Umbrella Dashboard - Completed - 2017-08-11
DATE: Friday August 11th between 01:00 AM and 02:00 AM UTC IMPACT: The Umbrella infrastructure team will be performing data center maintenance and during this window the Umbrella dashboard and AP...
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Chris Roberts created an article,
Service Notification - Security Classification for Sharepoint IP - 2017-08-02
Date: August 2nd, 2017 17:45 to 18:45 UTC Impact: The IP address 13.107.6.151, related to sharepoint.com, was briefly categorized as malware. For users linked to policies that are configured ...