Eden
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Activity overview
Latest activity by Eden-
Eden created an article,
User-IP VA Mappings "Jumping" Across IPs
Problem Umbrella is unable to identify end-users properly, and it looks as though the mappings are jumping across IP addresses. Explanation Each Virtual Appliance builds a table of mapping...
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Eden created an article,
[Action Required] Umbrella SWG SAML Certificate Expiring November 2021
The Umbrella SAML certificate used for Umbrella SWG user identification will expire on the 26th of November 2021 07:47 (UTC). This certificate will be renewed and made available from the 15th of ...
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Eden created an article,
User Unable to create SecureX Account
Problem Users are unable to create an account for SecureX, but are a member of an existing organization. Explanation SecureX is not supported by the MSP, MSSP, or other Multi-Org consol...
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Eden created an article,
Certificate and TLS Protocol Errors
Overview HTTP traffic blocked due to certificate and TLS errors can now be viewed on the Umbrella Dashboard Activity Search. This article provides a list of common error messages as well as a b...
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Eden created an article,
Wildcard Search in Activity Report
Overview Users will sometimes need to use the wildcard function in the Activity Search to investigate actions taken against a domain and related subdomains. The placement of the asterisk in the do...
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Eden created an article,
Exclude Traffic by IP Address from CDO Managed Tunnels
Overview The article explains how to exclude traffic (by IP address) from CDO managed tunnels. Adding Exclusion The CDO automation creates an access-list and a route-map during tunnel crea...
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Eden created an article,
DNS in the Tunnel: Internal IP Visibility
Problem The internal IP address of a DNS query is not populated in the Reports when users are using DNS in the Tunnel. Explanation Because of the way that the DNS queries are forwarded to Umbre...
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Eden created an article,
IPSec Tunnel Failover
Overview Cisco Umbrella uses the IPSec protocol for tunneling traffic. This article describes the automatic failover mechanism to a secondary data centres and disaster recovery when the primary...
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Eden created an article,
Flie Type Control - Rule Actions
Overview Umbrella's File Type Control feature—enabled through the Web policy's rulesets—controls identity access to file types. When enabled, an identity that attempts to download a selected fi...
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Eden created an article,
Countries with VPN Tunnel Restrictions
Overview Here is a list of countries that Cisco believes restrict VPNs, such as the IPsec tunnels used to connect to Umbrella. This list is provided for guidance only. Restrictions are often dy...