Mash Sarband
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Activity overview
Latest activity by Mash Sarband-
Mash Sarband created an article,
Why am I being redirected to OpenDNS when logging into Umbrella?
Overview There are some situations where an Umbrella dashboard administrator may find themselves being redirected to an OpenDNS dashboard (dashboard.opendns.com) when they try to log into Umbre...
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Mash Sarband created an article,
Guide to Configuring an On-Demand Tech Support SSH Tunnel for Umbrella Virtual Appliances
Overview: On-demand tech support SSH tunnel A support engineer may request remote access to your virtual appliance (VA) in order to further diagnose a support case and possibly review or update s...
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Mash Sarband commented,
Please note this feature is not available for the MSP console, if you are a MSP and experiencing this this error please raise a ticket with us.
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Mash Sarband created an article,
Troubleshooting "Access Denied" when AD Connector is in Alert or Error states
Overview You notice that an AD Connector is showing alert or error state, and the message listed when you hover over the alert include "Access Denied" to one of the registered AD servers. E...
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Mash Sarband created an article,
Guide to the Newly Seen Domains Security Category
Overview "Newly Seen Domains" (NSD) is a security category that identifies domains that have been queried for the first time within the past 24 hours by any user of Cisco Umbrella DNS service (...
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Mash Sarband created an article,
How To Determine Which Policy Is Being Applied In My Umbrella Configuration
Overview As the Umbrella admin for an organization, there are times you might want to confirm which policy is being applied to a given endpoint. This can aid in debugging or testing when deployin...
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Mash Sarband created an article,
What Happens When My Cisco Umbrella Subscription or Trial Expires?
Overview In this article we will review in detail what will happen after your subscription or trial expires. Note: In order to renew your subscription, or to purchase or extend your...
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Mash Sarband created an article,
Why is my Network Status showing inactive Over the Past 24hrs?
Overview In the Status column under Identities > Networks you see: inactive over the past 24 hours: Explanation This status indicates Umbrella servers have not received any DNS requests from...