Mash Sarband
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Activity overview
Latest activity by Mash Sarband-
Mash Sarband created an article,
Why am I being redirected to the old/OpenDNS dashboard?
Overview When you are redirected to the old/OpenDNS dashboard (dashboard.opendns.com), this usually means you have lost access to the Umbrella Dashboard and your subscription has expired: R...
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Mash Sarband created an article,
On-Demand Tech Support SSH Tunnel for Virtual Appliances
Overview: On-demand tech support SSH tunnel A support engineer may request remote access to your virtual appliance (VA) in order to further diagnose a support case and possibly review or update s...
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Mash Sarband commented,
Please note this feature is not available for the MSP console, if you are a MSP and experiencing this this error please raise a ticket with us.
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Mash Sarband created an article,
Troubleshooting "Access Denied" when AD Connector is in Alert or Error states
Overview You notice that an AD Connector is showing alert or error state, and the message listed when you hover over the alert include "Access Denied" to one of the registered AD servers. E...
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Mash Sarband created an article,
How To Determine Which Policy Is Being Applied In My Umbrella Configuration
Overview As the Umbrella admin for an organization, there are times you might want to confirm which policy is being applied to a given endpoint. This can aid in debugging or testing when deployin...
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Mash Sarband created an article,
What Happens When My Cisco Umbrella Free Trial Expires?
Overview In this article we will review in detail what will happen after your trial expires. Note: In order to purchase or extend your trial please contact your Account Manager. ...
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Mash Sarband created an article,
In Block Page Bypass or Whitelist Only mode, some websites aren't working as expected
Overview When using Block Page Bypass or Whitelist Only, you might come across a website that does not fully load all content, does not allow you to log in, or perhaps some video or audio is not...
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Mash Sarband created an article,
Network Status: Inactive Over the Past 24hrs
Overview In the Status column under Identities > Networks you see: inactive over the past 24 hours: Explanation This status indicates Umbrella servers have not received any DNS requests fro...