
Mash Sarband
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How To Determine Which Policy Is Being Applied In My Umbrella Configuration
Overview As the Umbrella admin for an organization, there are times you might want to confirm which policy is being applied to a given endpoint. This can aid in debugging or testing when deployin...
Network Status: Inactive Over the Past 24hrs
Overview In the Status column under Identities > Networks you see: inactive over the past 24 hours: Explanation This status indicates Umbrella servers have not received any DNS requests from...
Newly Seen Domains Security Category
Overview "Newly Seen Domains" (NSD) is a new security category that identifies domains that have been queried for the first time within the previous few days by customers of Cisco Umbrella. This...
In Block Page Bypass or Allow-Only mode, some websites aren't working as expected
Redirect: https://support.umbrella.com/hc/en-us/articles/360047576331-In-Block-Page-Bypass-or-Allow-Only-mode-some-websites-aren-t-working-as-expected
In Block Page Bypass or Allow-Only mode, some websites aren't working as expected
Overview When using Block Page Bypass or Allow-Only, you might come across a website that does not fully load all content, does not allow you to log in, or perhaps some video or audio is not str...
What Happens When My Cisco Umbrella Free Trial Expires?
Overview In this article we will review in detail what will happen after your trial expires. Note: In order to purchase or extend your trial please contact your Account Manager. ...
On-Demand Tech Support SSH Tunnel for Virtual Appliances
Overview: On-demand tech support SSH tunnel A support engineer may request remote access to your virtual appliance (VA) in order to further diagnose a support case and possibly review or update s...
Troubleshooting "Access Denied" when AD Connector is in Alert or Error states
Overview You notice that an AD Connector is showing alert or error state, and the message listed when you hover over the alert include "Access Denied" to one of the registered AD servers. E...
Why am I being redirected to the old/OpenDNS dashboard?
Overview When you are redirected to the old/OpenDNS dashboard (dashboard.opendns.com), this usually means you have lost access to the Umbrella Dashboard and your subscription has expired: R...