Service Notifications
This forum is used to communicate issues with the Umbrella platform.
- Service Degradation on Umbrella Enforcement API - RESOLVED - 2017-10-19
- Service Notification: Content Filtering not applied to some organizations -- RESOLVED - 2017-10-05
- Service Notification - Registration of new Network Devices to the Umbrella Dashboard fails - Date: 4th Oct
- Service Degradation on Umbrella Block Page related services - RESOLVED - Oct 2 2017 (UTC)
- Scheduled Maintenance: Umbrella Investigate API and UI - 2017-10-04
- Service Notification - Provisioning Certificate renewal for Umbrella Mobile App on Apple IOS Device - Date: Oct 10 2017 UTC
- Service Interruption -- Dashboard and other Umbrella-related websites unavailable - RESOLVED - 2017-09-22
- Virtual Appliance – Vulnerability due to always-on SSH Tunnel – RESOLVED – 2017-09-15
- Issue with new account signups - RESOLVED - 2017-09-11
- Service Degradation - RESOLVED - DNS Cache Issue in Sydney - Sep 8 2017
- Service Interruption - RESOLVED - Service offline in Johannesburg (JNB)
- Virtual Appliance Upgrades - Possible firewall changes required - 2017-08-30
- Issues with some Block Page Bypass Codes and Users - 2017-08-17
- Scheduled Maintenance: Umbrella Dashboard - Completed - 2017-08-11
- Service Notification - Security Classification for Sharepoint IP - 2017-08-02
- Service Interruption - Delay on new accounts confirmation email - RESOLVED - July 30 2017
- Scheduled Maintenance: Umbrella Dashboard and Support Portal - 2017-07-28
- Service Degradation on Umbrella Dashboard - RESOLVED - July 26 2017
- Service Degradation - Reporting lost at CPH datacenter - 26/7/2017
- Service Interruption - Dashboard and API
- Service Interruption - Reporting - 2017-06-27
- Service Notification - OneLogin Security Incident - 2017-06-02
- Service Degradation: Custom Block Page Branding - 2017/05/17
- Wannacry (WanaCrypt0r) - How Umbrella is protecting users
- Service Degradation: Umbrella Roaming Client
- Service Degradation: Custom Block Page Branding - 2017/04/27
- Service Interruption - Website login issue - Resolved - Apr 25, 2017 03:58 AM UTC
- DNS resolution issues - RESOLVED - 4/6/2017
- Service Interruption -- Delay on S3 Log Uploads -- 2017-02-28
- Service Interruption -- Dashboard and other Umbrella-related websites unavailable -- 2017-02-09